iForget Support
Need help? We're here to assist you with any questions or issues you may have with iForget.
Frequently Asked Questions
Q: How do I upgrade to iForget Premium?
A: Open the app, go to Profile → Premium Features, and tap "Upgrade to Premium". Follow the in-app purchase flow to complete your subscription.
Q: How do I cancel my Premium subscription?
A: Go to iOS Settings → Your Name → Subscriptions → iForget Premium → Cancel Subscription. Your Premium access will remain active until the end of the current billing period.
Q: Can I use iForget on multiple devices?
A: Yes! Your data is synchronized across all devices signed in with the same account. Make sure you are logged in with your email in the app.
Q: How do I change the app language?
A: Go to Profile → Settings → Language and select your preferred language. The app supports English and Russian.
Q: Are my financial data secure?
A: Yes! All your data is stored securely in our cloud database. We never share or sell your financial information. Read our
Privacy Policy for more details.
Q: Why didn't I receive a reminder notification?
A: Make sure notifications are enabled for iForget in iOS Settings → Notifications → iForget. Also check that your reminder settings are correctly configured for each subscription or expense.
Q: How do I add a custom icon to a savings goal?
A: When creating or editing a savings goal (piggy bank), tap on the icon area to choose a custom icon and color.
Q: Can I export my data?
A: Data export is not available yet, but it is planned for a future update. Stay tuned!
Q: How do currency conversions work?
A: iForget uses real-time exchange rates to convert all your expenses to your preferred currency. Exchange rates are updated automatically when you have an internet connection.
Q: What is the Autopay feature?
A: When creating or editing an expense, you can mark it as "Autopay" if the payment is automatically charged to your card. This gives you a clear overview of which expenses are handled automatically and which require manual action.
Q: How do I link an expense to a wallet or savings goal?
A: When adding or editing an expense, use the "Pay from" field to select which wallet or savings goal the payment should be deducted from. This helps you keep track of which account covers each expense.
Q: What is the Bill Payment Checklist?
A: The Bill Payment Checklist lets you manually mark which bills or expenses you have already paid this month. This way you always know what's done and what still needs attention — nothing gets forgotten.
Report a Bug
Found a bug? Please email us at db.mob.apps@gmail.com with:
- A description of the issue
- Steps to reproduce the problem
- Your device model and iOS version
- Screenshots if applicable
Feature Requests
We love hearing your ideas! Send feature requests to db.mob.apps@gmail.com with details about what you'd like to see in future updates.
Additional Resources
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